Orange Dolphin Top Ups - WTF
"Linker3000" wrote in message
...
I went through the automated droid-ess to register my SIM and give IMEI
etc. to setup an account, I was given an Orange number and I have verified
everything + got my 4 digit security code. I can login to my account and my
number is shown yet when I try to do anything I am told I have not
registered.
"Top up by £30 to receive 'unlimited' texts"..
...and what are the top-up options in 'my account'? £5, £10, £25 and £50.
That's some smart programming there, Lou!
After 3 months I'm still waiting for Orange email registrations server to
work so i can re-register my ten year old Orange email address that
FT Orange mistakenly cancelled
I spoke to a continental droid just now, he took all my details again and
gave me 99p credit for my troubles (woo hoo) - and that is not showing up
either.
If I text my number I get the messages so I am 'live' to that degree.
Have I fallen in to some nightmarish black-n-orange hole?
Yes, it's no accident that Orange have fallen from joint first,
to 5th and last place for customer numbers, in 5 years.
No amount of stupid slick advertising can hide that fact
Driven IMHO mostly by endless non working web/server services,
and increasingly useless CS that can't solve the problems
Is there any escape?
Yes, follow the crowd and move to another network that works,
like Three
The future's bright, the future isn't FT Orange
Steve Terry
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