"Steve Terry" wrote in message
...

"Gerry (The MOTH)" wrote in message
...
3UK have just sent me an email saying they will be chaning the way they
charge for calls on my price plan (anything under 59secs will be rounded
up to 1min, including voicemail.

I called them to say under section 10.1 (d) of the 3 T&C's I can cancel
the agreement as most of my calls are under 1 minute and the change would
be detrimental to me, but 3 are stating I'll still need to pay a
cancellation fee, even though the T&C's stat I don't need to.

Am I in the right and they are BSing me or are they correct?
Gerry (The MOTH)


Nope, refuse to pay, put it in writing that they have infringed their
contract with you, and offer them to take you to court.

Show me a Mobile network that still has billing by the second,
as always they are all playing follow the leader.

One network makes a detrimental change, gets away with it,
the others copy
What OFT should be investigating it the lack of real competition

Steve Terry


Thanks Steve,

I know I'm in the right, but 3 are sending me round in circles saying crap
like they are just aligning with other networks and I was informed back in
Oct07 about this change? So why has it taken to now and then informing me by
letter the change will take place on 23rd Spet 08????

I eventually got put through to a supervisor who's sorting it out for me,
but I'll put it in writing and word as you suggested Steve.

--
Gerry (The MOTH)
Website: http://nokiAAddict.com