Got a replacement phone a few weeks ago, had to turn to my calendar today to
discover it keeps opening on August 2007, rang O2, they put me through to
S/E, who said to update the software via the pc.

Tried to do this, it will get as far as me installing, but when I try to run
it, its saying I need Flash v9, I try to install flash, that's ok, when I
get to run it, it extracts files, but nothing.. no "new programmes
installed" nothing at all. I am stuck!

I rang o2 again tonight, telling them all this, I said I also did a phone
software update, but its saying software upto date, she said its saying that
cause its lazy, and a pc update will sort it. I even turned the firewall
off while I d/l the adobe file, but nothing.

Any ideas?