On Aug 12, 12:13*am, "Steve Terry" wrote:

Yes, it's no accident that Orange have fallen from joint first,
to 5th and last place for customer numbers, in 5 years.

No amount of stupid slick advertising can hide that fact

Driven IMHO mostly by endless non working web/server services,
and increasingly useless CS that can't solve the problems

Is there any escape?

Yes, follow the crowd and move to another network that works,
like Three

The future's bright, the future isn't FT Orange

Steve Terry

All true I'm afraid. My wife stopped being unable to login to her
account online and was told by Orange IT (having been passed there by
Orange CS) "ah, we changed the password on your account"........but no
elaboration or reason as to why they'd felt the need to do so.

And they're the only network I've ever had problems with reversed-
billing SMS.