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Old August 18th 08, 05:46 PM posted to uk.telecom.mobile
Rob Walker[_2_]
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Posts: 1
Default Three - call charges up

On 18 Aug, 10:26, "Steve Terry" wrote:
"xscope" wrote in message

...Just got a note today from Three.
2 changes :-
From October £1 a month extra for paper billing.
Also, and more of an issue for me - "From 23rd September 2008, any
calls lasting 60 seconds or less will be rounded up to a minute. After
the first minute, you’ll get charged for the rest of the call per
second. There’s no change for calls made before 23rd September 2008."
"If you have any questions, you can find the answers at three.co.uk/
billingchanges"
Sounds like a rip off to me....


Three are copying the other networks who have already done it,
in response to losing roaming revenue.

I expected it from the others, it's a shame Three who have tried
to be different are now following suit

Steve Terry


I just got the same letter. According to the 3 T+C's, I can cancel:

Within one month of a detrimental variation to your agreement. You can
end the agreement within one month of us telling you about a variation
to your agreement (which includes your Price Plan) which is likely to
be of detriment to you. You must give written notice to 3 Customer
Services within that month and your agreement will finish at the end
of that month once we receive your notice. (A Cancellation Fee will
not be charged.)

It sounds like I can cancel? I'm about 12 months in to an 18 month
contract and could do with a change anyway. I'm going to write to them
and hope they allow me to cancel. From what it says I can't see that
they can argue much.
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