"Jack Torrence" room217[at]overlook.freeserve.co.uk wrote in message
...
Just signed up for O2 and handset was delivered today (21st), as agreed at
time of order. They've already generated my first bill (they don't hang
about) and they've charged me in two lots;

a) from todays date for a full months line rental.
b) a pro-rata amount for line rental for yesterday (20th)

Is it usual for O2 to charge people for service before they've even
received a handset to use that sevice on?


Yes.

Another problem is that O2 only has 365 days in a year, so every leap year
the contract slips a day out of step with the billing date and you get
charged for another day's rental. OTOH with say 18M subscribers paying
£20 -25 per month that an extra three million pounds a year...