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Old February 2nd 10, 02:59 PM posted to uk.telecom.mobile
fred
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Posts: 65
Default Vodafone problems for customers in Tarbert

In article , Scott
writes
On Sat, 30 Jan 2010 13:19:23 +0000, fred wrote:

In article , Lars Homestead
writes
"MB" wrote in message
...
Argyllshire Advertiser

http://www.argyllshireadvertiser.co....89/Vodafone_pr

ob
lems_for_customers_in_Tarbert.html

Vodafone problems for customers in Tarbert

*******s, what about PAYG customers (that Vodafone promote PAYG) who

can't
use their phones?

How about laying the blame on the people responsible for the problem,
BT:

"The problem with our site is that there is a link failure. This is
managed by BT and we're currently waiting on them to fix the problem."


Legally, the consumer's contract is with the service provider and it
is their responsibility to ensure performance of the contract. Any
contract between the service provider and their suppliers is their
problem to sort out.


And are you suggesting that makes Vodafone '*******s' as the previous
posted described?

Quoting legal chapter and verse of the consumers' contract will not get
the service restored any quicker if there is no alternative provider for
the link to the main network.

If the report of the fault being in the BT operated link is correct then
it they who deserve the flak.
--
fred
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