On Tue, 2 Feb 2010 14:59:16 +0000, fred wrote:
In article , Scott
writes
On Sat, 30 Jan 2010 13:19:23 +0000, fred wrote:
In article , Lars Homestead
writes
"MB" wrote in message
d...
Argyllshire Advertiser
http://www.argyllshireadvertiser.co....89/Vodafone_pr
ob
lems_for_customers_in_Tarbert.html
Vodafone problems for customers in Tarbert
*******s, what about PAYG customers (that Vodafone promote PAYG) who
can't
use their phones?
How about laying the blame on the people responsible for the problem,
BT:
"The problem with our site is that there is a link failure. This is
managed by BT and we're currently waiting on them to fix the problem."
Legally, the consumer's contract is with the service provider and it
is their responsibility to ensure performance of the contract. Any
contract between the service provider and their suppliers is their
problem to sort out.
And are you suggesting that makes Vodafone '*******s' as the previous
posted described?
No, such a claim could be defamatory.
Quoting legal chapter and verse of the consumers' contract will not get
the service restored any quicker if there is no alternative provider for
the link to the main network.
This depends on your view of the 'rule of law'. Personally, I would
say legal rights are quite an important part of civilised society.
If the report of the fault being in the BT operated link is correct then
it they who deserve the flak.
No, I don't agree. If I buy faulty goods from Tesco then Tesco sort
it out (as my contract is with Tesco) then Tesco can make a claim
against their supplier.