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Three - call charges up



 
 
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  #1  
Old August 18th 08, 10:06 AM posted to uk.telecom.mobile
xscope
external usenet poster
 
Posts: 5
Default Three - call charges up

Just got a note today from Three.

2 changes :-

From October £1 a month extra for paper billing.

Also, and more of an issue for me - "From 23rd September 2008, any
calls lasting 60 seconds or less will be rounded up to a minute. After
the first minute, you’ll get charged for the rest of the call per
second. There’s no change for calls made before 23rd September 2008."

"If you have any questions, you can find the answers at three.co.uk/
billingchanges"

Sounds like a rip off to me....
Ads
  #2  
Old August 18th 08, 10:26 AM posted to uk.telecom.mobile
Steve Terry[_2_]
external usenet poster
 
Posts: 517
Default Three - call charges up


"xscope" wrote in message
...
Just got a note today from Three.
2 changes :-
From October £1 a month extra for paper billing.
Also, and more of an issue for me - "From 23rd September 2008, any
calls lasting 60 seconds or less will be rounded up to a minute. After
the first minute, you’ll get charged for the rest of the call per
second. There’s no change for calls made before 23rd September 2008."
"If you have any questions, you can find the answers at three.co.uk/
billingchanges"
Sounds like a rip off to me....


Three are copying the other networks who have already done it,
in response to losing roaming revenue.

I expected it from the others, it's a shame Three who have tried
to be different are now following suit

Steve Terry


  #3  
Old August 18th 08, 05:46 PM posted to uk.telecom.mobile
Rob Walker[_2_]
external usenet poster
 
Posts: 1
Default Three - call charges up

On 18 Aug, 10:26, "Steve Terry" wrote:
"xscope" wrote in message

...Just got a note today from Three.
2 changes :-
From October £1 a month extra for paper billing.
Also, and more of an issue for me - "From 23rd September 2008, any
calls lasting 60 seconds or less will be rounded up to a minute. After
the first minute, you’ll get charged for the rest of the call per
second. There’s no change for calls made before 23rd September 2008."
"If you have any questions, you can find the answers at three.co.uk/
billingchanges"
Sounds like a rip off to me....


Three are copying the other networks who have already done it,
in response to losing roaming revenue.

I expected it from the others, it's a shame Three who have tried
to be different are now following suit

Steve Terry


I just got the same letter. According to the 3 T+C's, I can cancel:

Within one month of a detrimental variation to your agreement. You can
end the agreement within one month of us telling you about a variation
to your agreement (which includes your Price Plan) which is likely to
be of detriment to you. You must give written notice to 3 Customer
Services within that month and your agreement will finish at the end
of that month once we receive your notice. (A Cancellation Fee will
not be charged.)

It sounds like I can cancel? I'm about 12 months in to an 18 month
contract and could do with a change anyway. I'm going to write to them
and hope they allow me to cancel. From what it says I can't see that
they can argue much.
  #4  
Old August 19th 08, 01:40 AM posted to uk.telecom.mobile
R. Mark Clayton
external usenet poster
 
Posts: 824
Default Three - call charges up


"Rob Walker" wrote in message
...
On 18 Aug, 10:26, "Steve Terry" wrote:
"xscope" wrote in message

...Just
got a note today from Three.
2 changes :-
From October £1 a month extra for paper billing.
Also, and more of an issue for me - "From 23rd September 2008, any
calls lasting 60 seconds or less will be rounded up to a minute. After
the first minute, you’ll get charged for the rest of the call per
second. There’s no change for calls made before 23rd September 2008."
"If you have any questions, you can find the answers at three.co.uk/
billingchanges"
Sounds like a rip off to me....


Yes.


Three are copying the other networks who have already done it,
in response to losing roaming revenue.

I expected it from the others, it's a shame Three who have tried
to be different are now following suit

Steve Terry


I just got the same letter. According to the 3 T+C's, I can cancel:

Within one month of a detrimental variation to your agreement. You can
end the agreement within one month of us telling you about a variation
to your agreement (which includes your Price Plan) which is likely to
be of detriment to you. You must give written notice to 3 Customer
Services within that month and your agreement will finish at the end
of that month once we receive your notice. (A Cancellation Fee will
not be charged.)

It sounds like I can cancel? I'm about 12 months in to an 18 month
contract and could do with a change anyway. I'm going to write to them
and hope they allow me to cancel. From what it says I can't see that
they can argue much.

But they will - look back in this group :-(


  #5  
Old August 19th 08, 08:21 AM posted to uk.telecom.mobile
John Smith
external usenet poster
 
Posts: 25
Default Three - call charges up

Have ebilling not paper billing, £1 saved.

and as for rounding up to the nearest minute I thought that was the norm.




"R. Mark Clayton" wrote in message
...

"Rob Walker" wrote in message
...
On 18 Aug, 10:26, "Steve Terry" wrote:
"xscope" wrote in message

...Just
got a note today from Three.
2 changes :-
From October £1 a month extra for paper billing.
Also, and more of an issue for me - "From 23rd September 2008, any
calls lasting 60 seconds or less will be rounded up to a minute. After
the first minute, you'll get charged for the rest of the call per
second. There's no change for calls made before 23rd September 2008."
"If you have any questions, you can find the answers at three.co.uk/
billingchanges"
Sounds like a rip off to me....


Yes.


Three are copying the other networks who have already done it,
in response to losing roaming revenue.

I expected it from the others, it's a shame Three who have tried
to be different are now following suit

Steve Terry


I just got the same letter. According to the 3 T+C's, I can cancel:

Within one month of a detrimental variation to your agreement. You can
end the agreement within one month of us telling you about a variation
to your agreement (which includes your Price Plan) which is likely to
be of detriment to you. You must give written notice to 3 Customer
Services within that month and your agreement will finish at the end
of that month once we receive your notice. (A Cancellation Fee will
not be charged.)

It sounds like I can cancel? I'm about 12 months in to an 18 month
contract and could do with a change anyway. I'm going to write to them
and hope they allow me to cancel. From what it says I can't see that
they can argue much.

But they will - look back in this group :-(



  #6  
Old August 19th 08, 09:09 AM posted to uk.telecom.mobile
Jack Torrence
external usenet poster
 
Posts: 227
Default Three - call charges up

"Steve Terry" wrote in message ...

"xscope" wrote in message
...
Just got a note today from Three.
2 changes :-
From October £1 a month extra for paper billing.
Also, and more of an issue for me - "From 23rd September 2008, any
calls lasting 60 seconds or less will be rounded up to a minute. After
the first minute, you'll get charged for the rest of the call per
second. There's no change for calls made before 23rd September 2008."
"If you have any questions, you can find the answers at three.co.uk/
billingchanges"
Sounds like a rip off to me....


Three are copying the other networks who have already done it,
in response to losing roaming revenue.

I expected it from the others, it's a shame Three who have tried
to be different are now following suit


Assuming 3 let me cancel the contract because of this, am I free to keep my phone? Also, how would one go about keeping my number as well as cancelling?
  #7  
Old August 19th 08, 10:38 AM posted to uk.telecom.mobile
Steven Campbell[_3_]
external usenet poster
 
Posts: 8
Default Three - call charges up

"Jack Torrence" room217[at]overlook.freeserve.co.uk wrote in message
...
"Steve Terry" wrote in message
...

"xscope" wrote in message
...
Just got a note today from Three.
2 changes :-
From October £1 a month extra for paper billing.
Also, and more of an issue for me - "From 23rd September 2008, any
calls lasting 60 seconds or less will be rounded up to a minute. After
the first minute, you'll get charged for the rest of the call per
second. There's no change for calls made before 23rd September 2008."
"If you have any questions, you can find the answers at three.co.uk/
billingchanges"
Sounds like a rip off to me....


Three are copying the other networks who have already done it,
in response to losing roaming revenue.

I expected it from the others, it's a shame Three who have tried
to be different are now following suit


Assuming 3 let me cancel the contract because of this, am I free to keep my
phone? Also, how would one go about keeping my number as well as cancelling?

****************

You can PAC your number out although you haven't finished your contract. All
that will happen is you are issued with a bill for the remainder of your
contract that you haven't fulfilled. This is where you take a gamble and
cancel your direct debit and argue the point that they changed their
T&C's.!!


  #8  
Old August 19th 08, 11:55 AM posted to uk.telecom.mobile
alan
external usenet poster
 
Posts: 2
Default Three - call charges up



theve just let me cancell


"Steven Campbell" wrote in message
et...
"Jack Torrence" room217[at]overlook.freeserve.co.uk wrote in message
...
"Steve Terry" wrote in message
...

"xscope" wrote in message
...
Just got a note today from Three.
2 changes :-
From October £1 a month extra for paper billing.
Also, and more of an issue for me - "From 23rd September 2008, any
calls lasting 60 seconds or less will be rounded up to a minute. After
the first minute, you'll get charged for the rest of the call per
second. There's no change for calls made before 23rd September 2008."
"If you have any questions, you can find the answers at three.co.uk/
billingchanges"
Sounds like a rip off to me....


Three are copying the other networks who have already done it,
in response to losing roaming revenue.

I expected it from the others, it's a shame Three who have tried
to be different are now following suit


Assuming 3 let me cancel the contract because of this, am I free to keep
my phone? Also, how would one go about keeping my number as well as
cancelling?

****************

You can PAC your number out although you haven't finished your contract.
All that will happen is you are issued with a bill for the remainder of
your contract that you haven't fulfilled. This is where you take a gamble
and cancel your direct debit and argue the point that they changed their
T&C's.!!


  #9  
Old August 19th 08, 01:51 PM posted to uk.telecom.mobile
R. Mark Clayton
external usenet poster
 
Posts: 824
Default Three - call charges up


"John Smith" wrote in message
...
Have ebilling not paper billing, £1 saved.

and as for rounding up to the nearest minute I thought that was the norm.



It was from about 1985 - 1993, then there was some competition...



"R. Mark Clayton" wrote in message
...

"Rob Walker" wrote in message
...
On 18 Aug, 10:26, "Steve Terry" wrote:
"xscope" wrote in message

...Just
got a note today from Three.
2 changes :-
From October £1 a month extra for paper billing.
Also, and more of an issue for me - "From 23rd September 2008, any
calls lasting 60 seconds or less will be rounded up to a minute. After
the first minute, you'll get charged for the rest of the call per
second. There's no change for calls made before 23rd September 2008."
"If you have any questions, you can find the answers at three.co.uk/
billingchanges"
Sounds like a rip off to me....


Yes.


Three are copying the other networks who have already done it,
in response to losing roaming revenue.

I expected it from the others, it's a shame Three who have tried
to be different are now following suit

Steve Terry


I just got the same letter. According to the 3 T+C's, I can cancel:

Within one month of a detrimental variation to your agreement. You can
end the agreement within one month of us telling you about a variation
to your agreement (which includes your Price Plan) which is likely to
be of detriment to you. You must give written notice to 3 Customer
Services within that month and your agreement will finish at the end
of that month once we receive your notice. (A Cancellation Fee will
not be charged.)

It sounds like I can cancel? I'm about 12 months in to an 18 month
contract and could do with a change anyway. I'm going to write to them
and hope they allow me to cancel. From what it says I can't see that
they can argue much.

But they will - look back in this group :-(





  #10  
Old August 19th 08, 01:54 PM posted to uk.telecom.mobile
R. Mark Clayton
external usenet poster
 
Posts: 824
Default Three - call charges up


"Jack Torrence" room217[at]overlook.freeserve.co.uk wrote in message
...
"Steve Terry" wrote in message
...

"xscope" wrote in message
...
Just got a note today from Three.
2 changes :-
From October £1 a month extra for paper billing.
Also, and more of an issue for me - "From 23rd September 2008, any
calls lasting 60 seconds or less will be rounded up to a minute. After
the first minute, you'll get charged for the rest of the call per
second. There's no change for calls made before 23rd September 2008."
"If you have any questions, you can find the answers at three.co.uk/
billingchanges"
Sounds like a rip off to me....


Three are copying the other networks who have already done it,
in response to losing roaming revenue.

I expected it from the others, it's a shame Three who have tried
to be different are now following suit


Assuming 3 let me cancel the contract because of this, am I free to keep my
phone? Also, how would one go about keeping my number as well as cancelling?

They should let you cancel (any T&C that said they could unilaterally jack
up prices during the term would be an unfair contract term and void and
severable).

They may well argue.

Send a recorded delivery letter, terminating the contract on the grounds of
the disadvantageous change and request a PAC and a confirmed termination
date and charge.


 




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