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| UK Mobile Phones (uk.telecom.mobile) Mobile telephone equipment and networks. |
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#1
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I have just returned from a trip to Denmark where I was unable to use
my Vodafone (pay as you talk) to make calls. Texts worked fine. I contacted Vodafone customer services and they told me (1) they have no agreement with any Danish network, (2) that I would need to do a manual network discovery to make sure I was connected to the correct network (thus contradicting 1) then (3) they have no agreement with Canada (thus suggesting they had not read my e-mail). I will be making my views known. My question to the experts here is that if I change to another network and keep my number, will I be in the same position? Or is the network identified by a method other than looking at the phone number? Thanks Scott |
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#2
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"Scott" wrote in message
... I have just returned from a trip to Denmark where I was unable to use my Vodafone (pay as you talk) to make calls. Texts worked fine. I contacted Vodafone customer services and they told me (1) they have no agreement with any Danish network, (2) that I would need to do a manual network discovery to make sure I was connected to the correct network (thus contradicting 1) then (3) they have no agreement with Canada (thus suggesting they had not read my e-mail). I will be making my views known. My question to the experts here is that if I change to another network and keep my number, will I be in the same position? Or is the network identified by a method other than looking at the phone number? Thanks Scott Two things: Some overseas operators will not permit PAYG phones to log on if they don't run a PAYG service themselves. Look at the Vodafone roaming data. If they don't have an agreement you can dial a prefix code to gain access. -- Woody harrogate three at ntlworld dot com |
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#3
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On Tue, 26 Jan 2010 19:35:12 -0000, "Woody"
wrote: "Scott" wrote in message .. . I have just returned from a trip to Denmark where I was unable to use my Vodafone (pay as you talk) to make calls. Texts worked fine. I contacted Vodafone customer services and they told me (1) they have no agreement with any Danish network, (2) that I would need to do a manual network discovery to make sure I was connected to the correct network (thus contradicting 1) then (3) they have no agreement with Canada (thus suggesting they had not read my e-mail). I will be making my views known. My question to the experts here is that if I change to another network and keep my number, will I be in the same position? Or is the network identified by a method other than looking at the phone number? Thanks Scott Two things: Some overseas operators will not permit PAYG phones to log on if they don't run a PAYG service themselves. I was logged on. As I stated, I was able to send and receive texts. I even received a welcome message when I arrived in Denmark. Look at the Vodafone roaming data. If they don't have an agreement you can dial a prefix code to gain access. Not sure what you mean by 'data' but the PAYG section of the website states: "With Vodafone Passport you can take your UK rates abroad to over 35 countries, including Australia and New Zealand. So you can call home without worrying about the cost." Denmark is listed as one of these countries. And before you ask Vodafone also confirmed there was no international roaming bar. |
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#4
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On 26 Jan, 19:35, "Woody" wrote:
"Scott" wrote in message ... I have just returned from a trip to Denmark where I was unable to use my Vodafone (pay as you talk) to make calls. *Texts worked fine. *I contacted Vodafone customer services and they told me (1) they have no agreement with any Danish network, (2) that I would need to do a manual network discovery to make sure I was connected to the correct network (thus contradicting 1) then (3) they have no agreement with Canada (thus suggesting they had not read my e-mail). *I will be making my views known. My question to the experts here is that if I change to another network and keep my number, will I be in the same position? *Or is the network identified by a method other than looking at the phone number? Thanks Scott Two things: Some overseas operators will not permit PAYG phones to log on if they don't run a PAYG service themselves. Look at the Vodafone roaming data. If they don't have an agreement you can dial a prefix code to gain access. -- Woody harrogate three at ntlworld dot com With Vodafone you'll need to use the full telephone number e.g. +44207....... If your connected to a network but that method fails then you'll need to type *#123*0044207......# Your phone will say 'requesting' or something similar and return to the standby screen. Vodafone's system will then call you back and when you answer the call they will connect you to the number. This method is required on some foreign networks that can't handle the real-time billing requirements of pay as you go. As for porting a number: Your phone number doesn't have anything to do with which networks you can use - it's determined by your network operator. When you switch on your phone the SIM card number is sent to the network to identify the subscription etc. Therefore, if you changed say to an O2 contract, you'd have the same network access as a number that had always been on O2 contract - if that makes sense! |
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#5
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On Tue, 26 Jan 2010 12:00:25 -0800 (PST), JL
wrote: On 26 Jan, 19:35, "Woody" wrote: "Scott" wrote in message ... I have just returned from a trip to Denmark where I was unable to use my Vodafone (pay as you talk) to make calls. *Texts worked fine. *I contacted Vodafone customer services and they told me (1) they have no agreement with any Danish network, (2) that I would need to do a manual network discovery to make sure I was connected to the correct network (thus contradicting 1) then (3) they have no agreement with Canada (thus suggesting they had not read my e-mail). *I will be making my views known. My question to the experts here is that if I change to another network and keep my number, will I be in the same position? *Or is the network identified by a method other than looking at the phone number? Thanks Scott Two things: Some overseas operators will not permit PAYG phones to log on if they don't run a PAYG service themselves. Look at the Vodafone roaming data. If they don't have an agreement you can dial a prefix code to gain access. -- Woody harrogate three at ntlworld dot com With Vodafone you'll need to use the full telephone number e.g. +44207....... Thanks. I should have mentioned I did that too. If your connected to a network but that method fails then you'll need to type *#123*0044207......# Your phone will say 'requesting' or something similar and return to the standby screen. Vodafone's system will then call you back and when you answer the call they will connect you to the number. This method is required on some foreign networks that can't handle the real-time billing requirements of pay as you go. Vodafone certainly don't mention this in the description of Vodafone passport when they say: Opting in to Vodafone Passport means you'll pay your standard home rate to call the UK from over 35 European countries - and from Australia and New Zealand. Whenever you make a call back to the UK, or within the country you're visiting, there's a 75p connection charge. Then you'll pay your home rate for the time you spend on the call. You can even use your Freedom Pack or inclusive minutes. When you receive a call, you'll pay the 75p connection charge - and then you can talk for up to 60 minutes free of charge. After that you'll pay 20p a minute. Sending a text to the UK costs just 11p - but you can't use your inclusive texts abroad. As for porting a number: Your phone number doesn't have anything to do with which networks you can use - it's determined by your network operator. When you switch on your phone the SIM card number is sent to the network to identify the subscription etc. Therefore, if you changed say to an O2 contract, you'd have the same network access as a number that had always been on O2 contract - if that makes sense! This makes perfect sense and is exactly what I wanted to hear. As it happens I am thinking of changing to O2 but keeping my number. |
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#6
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"Scott" wrote in message
... I have just returned from a trip to Denmark where I was unable to use my Vodafone (pay as you talk) to make calls. Texts worked fine. I contacted Vodafone customer services and they told me (1) they have no agreement with any Danish network, (2) that I would need to do a manual network discovery to make sure I was connected to the correct network (thus contradicting 1) then (3) they have no agreement with Canada (thus suggesting they had not read my e-mail). I will be making my views known. My question to the experts here is that if I change to another network and keep my number, will I be in the same position? Or is the network identified by a method other than looking at the phone number? Thanks Scott Don't even dream of using a PAYG for roaming, go for a zero per month contract sim like Virgin with Direct Debit added, or if you can find one an Orange OVP Virgin or even a 3 zero sim. Contract sims will have proper roaming agreements, and you'll have manual control of them I keep an old Orange OVP Virgin for roaming Steve Terry -- Get a free Three 3pay Sim with £2 bonus after £10 top up http://freeagent.three.co.uk/stand/view/id/5276 |
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#7
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"Steve Terry" wrote in message
... Don't even dream of using a PAYG for roaming, go for a zero per month contract sim like Virgin with Direct Debit added, or if you can find one an Orange OVP Virgin or even a 3 zero sim. Is this true for all PAYG services Steve? I recently moved to giffgaff and they seem to have pretty good roaming rates (for the EU at least). This is my first foray into the world of PAYG for a good many years though so I'm not sure what issues there may be for roaming? I'll be roaming in France, Belgium and Germany over the coming months so I would be interested to know what issues I might face. |
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#8
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"SimonC" wrote in message
... "Steve Terry" wrote in message ... Don't even dream of using a PAYG for roaming, go for a zero per month contract sim like Virgin with Direct Debit added, or if you can find one an Orange OVP Virgin or even a 3 zero sim. Is this true for all PAYG services Steve? I recently moved to giffgaff and they seem to have pretty good roaming rates (for the EU at least). This is my first foray into the world of PAYG for a good many years though so I'm not sure what issues there may be for roaming? I'll be roaming in France, Belgium and Germany over the coming months so I would be interested to know what issues I might face. Not sure about giff gaff roaming rates Cheapest of all would be a local Sim, and let people back home know your new foreign number for them to call. Usually much cheaper than roaming to call back to the UK, and often cheap to call from the UK, especially using a cheap calling card or VOIP. But if you want manual control of selecting roaming networks, you'll need a contract sim like Virgin with DD. Steve Terry -- Get a free Three 3pay Sim with £2 bonus after £10 top up http://freeagent.three.co.uk/stand/view/id/5276 |
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#9
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On Tue, 26 Jan 2010 20:54:30 -0000, "Steve Terry"
wrote: "Scott" wrote in message .. . I have just returned from a trip to Denmark where I was unable to use my Vodafone (pay as you talk) to make calls. Texts worked fine. I contacted Vodafone customer services and they told me (1) they have no agreement with any Danish network, (2) that I would need to do a manual network discovery to make sure I was connected to the correct network (thus contradicting 1) then (3) they have no agreement with Canada (thus suggesting they had not read my e-mail). I will be making my views known. My question to the experts here is that if I change to another network and keep my number, will I be in the same position? Or is the network identified by a method other than looking at the phone number? Thanks Scott Don't even dream of using a PAYG for roaming, go for a zero per month contract sim like Virgin with Direct Debit added, or if you can find one an Orange OVP Virgin or even a 3 zero sim. Contract sims will have proper roaming agreements, and you'll have manual control of them I keep an old Orange OVP Virgin for roaming This is a very interesting suggestion. Could you provide a bit more information about how these work and who offers them. I assume they are like Oyster with an automatic top-up of a specified amount when the credit falls to a certain level. I cannot imagine they would make a direct debit of a few pence each time a call is made. Also, do you know if O2 offers this and what it would be called. I cannot find any obvious mention on their website. Scott |
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