Hi,

Anyone know if it's possible for Vodafone to transfer a mobile number
from one account to another?

I purchased an N900 and signed up a new account with Nokia retail under
the false impression that I was upgrading my existing contract.

I now have two contracts under the same account

Spoke to Voda to cancel my existing contract and move the number to the
new account but they say they can't do it! Is this really the case?

Instead they're upgrading my current contract under the same terms as
the Nokia deal (including sending *another* phone out), and suggesting I
cancel the contract with Nokia under the 14 day cooling off period and
send the phone that's already been deliverd back to them. This seems to
be extremely convoluted given the situation!

I'd rather keep the phone I've been delivered and the new contract I've
signed up for whilst retaining the number from the SIM only account I have.

Why are these things never simple?

--
Bob Pullen

Bob Pullen wrote:
Hi,

Anyone know if it's possible for Vodafone to transfer a mobile number
from one account to another?

I purchased an N900 and signed up a new account with Nokia retail
under the false impression that I was upgrading my existing contract.

I now have two contracts under the same account

Spoke to Voda to cancel my existing contract and move the number to
the new account but they say they can't do it! Is this really the
case?
Instead they're upgrading my current contract under the same terms as
the Nokia deal (including sending *another* phone out), and
suggesting I cancel the contract with Nokia under the 14 day cooling
off period and send the phone that's already been deliverd back to
them. This seems to be extremely convoluted given the situation!

I'd rather keep the phone I've been delivered and the new contract
I've signed up for whilst retaining the number from the SIM only
account I have.
Why are these things never simple?

Because it's Vodafone. ;-)

I don't no why, but I'm pretty sure that Vodafone can only port numbers at
the time of taking out a new contract, not to an existing contract.

Tim

In article ,
says...
Instead they're upgrading my current contract under the same terms as
the Nokia deal (including sending *another* phone out), and suggesting I
cancel the contract with Nokia under the 14 day cooling off period and
send the phone that's already been deliverd back to them. This seems to
be extremely convoluted given the situation!

Indeed, but it's the way things are done.

Why are these things never simple?

Because unsuspecting members of the public assume they know best!
--
Regards
Jon

On 23/02/2010 23:13, Jon wrote:
In articlexNSdnTHomq3czBnWnZ2dnUVZ7vSdnZ2d@brightvie w.co.uk,
says...
Instead they're upgrading my current contract under the same terms as
the Nokia deal (including sending *another* phone out), and suggesting I
cancel the contract with Nokia under the 14 day cooling off period and
send the phone that's already been deliverd back to them. This seems to
be extremely convoluted given the situation!

Indeed, but it's the way things are done.

Why are these things never simple?

Because unsuspecting members of the public assume they know best!

This post from an earlier thread in this group certainly suggests taht
what I'm trying to do isn't outside of the realms of possibility?

http://snipurl.com/uhwox

--
|Bob Pullen Broadband Solutions for
|Support Home & Business @
|Plusnet Plc. www.plus.net
+--------------- twitter.com/plusnet ----------------

On 24/02/2010 12:05, Plusnet Support Team wrote:
On 23/02/2010 23:13, Jon wrote:
In articlexNSdnTHomq3czBnWnZ2dnUVZ7vSdnZ2d@brightvie w.co.uk,
says...
Instead they're upgrading my current contract under the same terms as
the Nokia deal (including sending *another* phone out), and suggesting I
cancel the contract with Nokia under the 14 day cooling off period and
send the phone that's already been deliverd back to them. This seems to
be extremely convoluted given the situation!

Indeed, but it's the way things are done.

Why are these things never simple?

Because unsuspecting members of the public assume they know best!

This post from an earlier thread in this group certainly suggests taht
what I'm trying to do isn't outside of the realms of possibility?

http://snipurl.com/uhwox

Oops! Replied from the wrong account.

Must have done it subliminally after noticing your email addy Jon

--
Bob Pullen

In article ,
says...
Oops! Replied from the wrong account.

Must have done it subliminally after noticing your email addy Jon

Indeed Bob! My account si still active although my ADSL isn't. I did put
my mum onto plusnet though and I'm pleased to say it's been flawless.
--
Regards
Jon

On 25/02/2010 09:59, Jon wrote:
In article5uudnZPH4ed4ixjWnZ2dnUVZ7v5i4p2d@brightvie w.co.uk,
says...
Oops! Replied from the wrong account.

Must have done it subliminally after noticing your email addy Jon

Indeed Bob! My account si still active although my ADSL isn't. I did put
my mum onto plusnet though and I'm pleased to say it's been flawless.

Glad to hear it!

--
Bob Pullen