Help required - my daughter has purchased a Samsung Blade from Voda by
way of a contract renewal

She can make and receive phone calls from the phone and she can also
access the web.

What she cannot do is set the phone up so she can send and receive
emails - which was the main reason for changing to the phone in the
first place!

We've set it up thus:

Access name Internet

SMTP Server send.vodafone.net

I/C Server type IMAP4

I/C Server imap.1and1.co.uk

Connection Security None

Use secure auth No

With the above setting she cannot send or rx emails - she gets no fail
to send messages and i get no fail to deliver messages.

We,ve spoken to Vodafone and they conf that the above setting are
correct and that all sould work OK

I suspect that we may have missed something and therefore hence the
failure to work.

Any suggestions as to what the proble could be would be much
appreciated
--
Cheers

Peter

(Reply to address is a spam trap - pse reply to the group)

On 27/02/2010 09:50, Petert wrote:
Help required - my daughter has purchased a Samsung Blade from Voda by
way of a contract renewal

She can make and receive phone calls from the phone and she can also
access the web.

What she cannot do is set the phone up so she can send and receive
emails - which was the main reason for changing to the phone in the
first place!

We've set it up thus:

Access name Internet

SMTP Server send.vodafone.net

I/C Server type IMAP4

I/C Server imap.1and1.co.uk

Connection Security None

Use secure auth No

With the above setting she cannot send or rx emails - she gets no fail
to send messages and i get no fail to deliver messages.

We,ve spoken to Vodafone and they conf that the above setting are
correct and that all sould work OK

I suspect that we may have missed something and therefore hence the
failure to work.

Any suggestions as to what the proble could be would be much
appreciated

I've just tried connecting to voda's SMTP server to send an email and it
looks like it's asking for a username/psswd, are you entering one?

Are you trying to send mail via your GPRS/UMTS connection, or are you
using a wireless connection?

220 gps17-c15d5.vodafone.net ESMTP Service (NPlex 6.0.021C4.14) ready
ehlo voda
250-gps17-c15d5.vodafone.net
250-AUTH=LOGIN
250 SIZE
data
530 Authentication required

--
|Bob Pullen Broadband Solutions for
|Support Home & Business @
|Plusnet Plc. www.plus.net
+--------------- twitter.com/plusnet ----------------

On Sat, 27 Feb 2010 12:33:16 +0000, Plusnet Support Team
wrote:

On 27/02/2010 09:50, Petert wrote:
Help required - my daughter has purchased a Samsung Blade from Voda by
way of a contract renewal

She can make and receive phone calls from the phone and she can also
access the web.

What she cannot do is set the phone up so she can send and receive
emails - which was the main reason for changing to the phone in the
first place!

We've set it up thus:

Access name Internet

SMTP Server send.vodafone.net

I/C Server type IMAP4

I/C Server imap.1and1.co.uk

Connection Security None

Use secure auth No

With the above setting she cannot send or rx emails - she gets no fail
to send messages and i get no fail to deliver messages.

We,ve spoken to Vodafone and they conf that the above setting are
correct and that all sould work OK

I suspect that we may have missed something and therefore hence the
failure to work.

Any suggestions as to what the proble could be would be much
appreciated

I've just tried connecting to voda's SMTP server to send an email and it
looks like it's asking for a username/psswd, are you entering one?

Yes, entered the password my daughter uses to access her emails from
her laptop

Are you trying to send mail via your GPRS/UMTS connection, or are you
using a wireless connection?

Not sure - I've assumed that she is using a 3g connection, not
wireless (She's in London, I'm in south Wales - one of the problems!)

220 gps17-c15d5.vodafone.net ESMTP Service (NPlex 6.0.021C4.14) ready
ehlo voda
250-gps17-c15d5.vodafone.net
250-AUTH=LOGIN
250 SIZE
data
530 Authentication required

--
Cheers

Peter

(Reply to address is a spam trap - pse reply to the group)

On Sat, 27 Feb 2010 13:19:19 +0000, Petert wrote:

On Sat, 27 Feb 2010 12:33:16 +0000, Plusnet Support Team
wrote:

I've just tried connecting to voda's SMTP server to send an email and it
looks like it's asking for a username/psswd, are you entering one?

Yes, entered the password my daughter uses to access her emails from her
laptop

....which presumably isn't the password for Vodafone's SMTP server, unless
1and1 is providing hosting for Vodafone. Or your daughter is accessing a
Vodafone email account from her laptop and a 1and1 account from her phone.

--
http://ale.cx/ (AIM:troffasky) )
17:23:10 up 11 days, 22:14, 5 users, load average: 0.00, 0.00, 0.00
DIMENSION-CONTROLLING FORT DOH HAS NOW BEEN DEMOLISHED,
AND TIME STARTED FLOWING REVERSELY

On Sat, 27 Feb 2010 17:27:30 +0000 (UTC), alexd
wrote:

On Sat, 27 Feb 2010 13:19:19 +0000, Petert wrote:

On Sat, 27 Feb 2010 12:33:16 +0000, Plusnet Support Team
wrote:

I've just tried connecting to voda's SMTP server to send an email and it
looks like it's asking for a username/psswd, are you entering one?

Yes, entered the password my daughter uses to access her emails from her
laptop

...which presumably isn't the password for Vodafone's SMTP server, unless
1and1 is providing hosting for Vodafone. Or your daughter is accessing a
Vodafone email account from her laptop and a 1and1 account from her phone.

She accesses her 1+1 account from her laptop using 1+1's IMAP and SMTP
servers.

On her Samsung we've set it up such that she uses 1+1's IMAP server
and VodafonesSMTP server

The Vodafone Help centre PDF entitled How to configure your device for
email doesn't call for a password for the Voda SMTP server
"send.vodafone.net"

Further down the list of instructions it asks for the IMAP4 server
which we've installed as "imap.1and1.co.uk" and are using the same
password as she uses on her laptop.

I can appreciate that one may be wrong, but that if it was the SMTP
server info she should be able to rx emails and vice verca, but having
a problem getting my head around them both being wrong :-(
--
Cheers

Peter

(Reply to address is a spam trap - pse reply to the group)