I'm new to this forum and would be grateful if anyone can explain this weird
situation.

I have one contact who can't receive texts from my usual mobile phone and
SIM card on T-Mobile. They can receive texts from me if I use a different
SIM - which just happens to be Virgin, the same as them. I can receive texts
from them on either SIM. I get an acknowledgement from the network that the
text has arrived, even though it doesn't appear on their phone.

It's not my phone as I have two phones and the T-Mobile SIM won't contact
them in either. The Virgin one works in both.

I can text to any other Virgin number using my T-Mobile SIM.

T-Mobile have checked my text and network settings and they are OK. I have
no problems texting anyone else. My contact has checked with Virgin and they
can find no reason for my texts not getting through.

Big puzzle for which I would value an answer. I text this contact a lot and
at the moment have to have a SIM and phone dedicated to them, which is
inconvenient and costly.

Cheers,

Ray D

In message , Ray Dawson
writes

I'm new to this forum and would be grateful if anyone can explain this weird
situation.

I have one contact who can't receive texts from my usual mobile phone and
SIM card on T-Mobile. They can receive texts from me if I use a different
SIM - which just happens to be Virgin, the same as them. I can receive texts
from them on either SIM. I get an acknowledgement from the network that the
text has arrived, even though it doesn't appear on their phone.

It's not my phone as I have two phones and the T-Mobile SIM won't contact
them in either. The Virgin one works in both.

I can text to any other Virgin number using my T-Mobile SIM.

T-Mobile have checked my text and network settings and they are OK. I have
no problems texting anyone else. My contact has checked with Virgin and they
can find no reason for my texts not getting through.

Big puzzle for which I would value an answer. I text this contact a lot and
at the moment have to have a SIM and phone dedicated to them, which is
inconvenient and costly.

I would suggest that the problem is their end and somehow they have your
number barred.
--
Paul Harris

Paul Harris wrote:

Big puzzle for which I would value an answer. I text this contact a lot
and at the moment have to have a SIM and phone dedicated to them, which
is inconvenient and costly.

I would suggest that the problem is their end and somehow they have your
number barred.

But calls are accepted from my phone - it's only texts that don't get
through.

Is there any setting on a mobile which would reject texts from one number
only but receive calls from the same number? It's not a fancy phone, just a
cheapish LG I believe.

Cheers,

Ray D

"Ray Dawson" wrote in message
...

I'm new to this forum and would be grateful if anyone can explain this
weird
situation.

I have one contact who can't receive texts from my usual mobile phone and
SIM card on T-Mobile. They can receive texts from me if I use a different
SIM - which just happens to be Virgin, the same as them. I can receive
texts
from them on either SIM. I get an acknowledgement from the network that
the
text has arrived, even though it doesn't appear on their phone.

It's not my phone as I have two phones and the T-Mobile SIM won't contact
them in either. The Virgin one works in both.


Virgin use their own SMS server

On which network is the phone you are trying to text, and is it a new phone?

It can take time for a network to add new number sequences from another
network to their server databases.
Especially as they often don't tell each other about introducing new numbers
So they find out when they get complaints

Steve Terry
--
Welcome Sign-up Bonus of £1 when you signup free at:
http://www.topcashback.co.uk/ref/G4WWK

In message . uk, Ray
Dawson writes

But calls are accepted from my phone - it's only texts that don't get
through.

I can't give you a detailed answer but I have heard of that happening
before and the problem in that case was a setting on the recipients
phone. They eventually sorted it out with the assistance of the service
providers help desk but I couldn't confirm what phone it was or what had
been set.

--
Paul Harris

"Steve Terry" wrote:

"Ray Dawson" wrote in message
...

I'm new to this forum and would be grateful if anyone can explain this
weird situation.

I have one contact who can't receive texts from my usual mobile phone
and SIM card on T-Mobile. They can receive texts from me if I use a
different SIM - which just happens to be Virgin, the same as them. I can
receive texts from them on either SIM. I get an acknowledgement from the
network that the text has arrived, even though it doesn't appear on
their phone.

It's not my phone as I have two phones and the T-Mobile SIM won't
contact them in either. The Virgin one works in both.


Virgin use their own SMS server

On which network is the phone you are trying to text, and is it a new
phone?

It can take time for a network to add new number sequences from another
network to their server databases. Especially as they often don't tell
each other about introducing new numbers So they find out when they get
complaints

The person who can't receive my texts has been on Virgin for many years. I
am on T-Mobile and have been for about 7 months.

They were receiving my texts until about a month ago when they stopped
arriving. Voice calls are still received.

I get the ack to say that the text messages have been delivered. But they
haven't.

I have a Virgin sim on another phone and that works fine to the contact I
can't text from T-Mobile.

Neither Virgin or T-Mobile can find a network problem which would cause
this.

What common phone setting would block texts from one number bit allow voice
calls from that same number?

Cheers,

Ray D

Ray Dawson wrote:
"Steve Terry" wrote:

"Ray Dawson" wrote in message
...

I'm new to this forum and would be grateful if anyone can explain
this weird situation.

I have one contact who can't receive texts from my usual mobile
phone and SIM card on T-Mobile. They can receive texts from me if I
use a different SIM - which just happens to be Virgin, the same as
them. I can receive texts from them on either SIM. I get an
acknowledgement from the network that the text has arrived, even
though it doesn't appear on their phone.

It's not my phone as I have two phones and the T-Mobile SIM won't
contact them in either. The Virgin one works in both.


Virgin use their own SMS server

On which network is the phone you are trying to text, and is it a new
phone?

It can take time for a network to add new number sequences from
another network to their server databases. Especially as they often
don't tell each other about introducing new numbers So they find out
when they get complaints

The person who can't receive my texts has been on Virgin for many
years. I am on T-Mobile and have been for about 7 months.

They were receiving my texts until about a month ago when they stopped
arriving. Voice calls are still received.

I get the ack to say that the text messages have been delivered. But
they haven't.

I have a Virgin sim on another phone and that works fine to the
contact I can't text from T-Mobile.

Neither Virgin or T-Mobile can find a network problem which would
cause this.

What common phone setting would block texts from one number bit allow
voice calls from that same number?

There's a setting on some Nokias, Samsung and SE phones that allow you to
block SMS from a certain number. I know this because my wife inadvertently
(?!) blocked texts from me a while back, and it had us baffled. We also
called the network (02 and 3) and got the same answers as you!

Mike P

In message , Mike P
writes
Ray Dawson wrote:

The person who can't receive my texts has been on Virgin for many
years. I am on T-Mobile and have been for about 7 months.

They were receiving my texts until about a month ago when they stopped
arriving. Voice calls are still received.

That would support the suggestion that they have inadvertently blocked
SMS from you.

I get the ack to say that the text messages have been delivered. But
they haven't.

That is what I understand happens.

I have a Virgin sim on another phone and that works fine to the
contact I can't text from T-Mobile.

It is not that you cannot text from T-Mobile it is that they are
blocking SMS from your number.

Neither Virgin or T-Mobile can find a network problem which would
cause this.

They wouldn't if it a phone setting.

What common phone setting would block texts from one number bit allow
voice calls from that same number?

There's a setting on some Nokias, Samsung and SE phones that allow you to
block SMS from a certain number. I know this because my wife inadvertently
(?!) blocked texts from me a while back, and it had us baffled. We also
called the network (02 and 3) and got the same answers as you!

I don't know what the setting actually is as was not the one with the
problem but I would suggest that they looking through their settings as
it is will be there somewhere. Try barring or look under messaging.
--
Paul Harris

Paul Harris wrote:

There's a setting on some Nokias, Samsung and SE phones that allow you
to block SMS from a certain number. I know this because my wife
inadvertently (?!) blocked texts from me a while back, and it had us
baffled. We also called the network (02 and 3) and got the same answers
as you!

I don't know what the setting actually is as was not the one with the
problem but I would suggest that they looking through their settings as it
is will be there somewhere. Try barring or look under messaging.

THanks Paul and Mike P - I'll see if I can get hold of their phone and look
at barring settings.

Cheers,

Ray D

On Tue, 27 Jul 2010 11:24:14 +0100, "Mike P"
wrote:

Ray Dawson wrote:
"Steve Terry" wrote:

"Ray Dawson" wrote in message
...

I'm new to this forum and would be grateful if anyone can explain
this weird situation.

I have one contact who can't receive texts from my usual mobile
phone and SIM card on T-Mobile. They can receive texts from me if I
use a different SIM - which just happens to be Virgin, the same as
them. I can receive texts from them on either SIM. I get an
acknowledgement from the network that the text has arrived, even
though it doesn't appear on their phone.

It's not my phone as I have two phones and the T-Mobile SIM won't
contact them in either. The Virgin one works in both.


Virgin use their own SMS server

On which network is the phone you are trying to text, and is it a new
phone?

It can take time for a network to add new number sequences from
another network to their server databases. Especially as they often
don't tell each other about introducing new numbers So they find out
when they get complaints

The person who can't receive my texts has been on Virgin for many
years. I am on T-Mobile and have been for about 7 months.

They were receiving my texts until about a month ago when they stopped
arriving. Voice calls are still received.

I get the ack to say that the text messages have been delivered. But
they haven't.

I have a Virgin sim on another phone and that works fine to the
contact I can't text from T-Mobile.

Neither Virgin or T-Mobile can find a network problem which would
cause this.

What common phone setting would block texts from one number bit allow
voice calls from that same number?

There's a setting on some Nokias, Samsung and SE phones that allow you to
block SMS from a certain number. I know this because my wife inadvertently
(?!) blocked texts from me a while back, and it had us baffled. We also
called the network (02 and 3) and got the same answers as you!

I think there's a good chance this could be the reason. I've seen this
on a friend's Nokia phone also. He had accidentally added some of his
contacts to an ignore list and couldn't receive texts from them. I
have always owned Nokia phones myself, but this function has never
been present on any of my phones, so its only a few models that have
it.

I can't remember where the setting is now, but it didn't take me long
to find it. I suggest the original poster goes carefully through the
settings on his friend's phone to look for it.

Chris