UK Mobile Phones (uk.telecom.mobile) Mobile telephone equipment and networks.

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  #11   Report Post  
Old July 3rd 18, 10:43 PM posted to uk.telecom.mobile
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Posts: 489
Default More mifi issues

Someone Somewhere wrote:
On 03/07/2018 16:22, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 07:25, Tweed wrote:
Chris wrote:

Sorry to pepper so many questions at you lot, but got another one.

In France now and the mifi happily shows it's connected to "orange" with
2/3 bars and a 3G symbol. However, when connecting to it via Wi-Fi on our
phones results in no internet connectivity.

The admin interface shows as "disconnected" yet it received several texts
from EE (it's one of their Sims) welcoming the device to France.

Any ideas why it won't route any IP traffic? I did register the SIM in the
UK before we left and checked it worked.



Perhaps for whatever reason, the billing system thinks the SIM has no
credit/contract?

Is the APN setup correctly? That would result in SMS working, but no IP
traffic.


How would I know? In the device under "profile list" it only lists "orange
(D)". The APN is orange.fr and all the settings are greyed out.

It worked fine at home.

Hang on - the APN is orange.fr? Who is the SIM from? For some reason I
thought it was 3UK? If so, you'll need to be using the 3 APN and not
Oranges...


See upthread. It has an EE SIM.


  #12   Report Post  
Old July 4th 18, 06:40 AM posted to uk.telecom.mobile
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First recorded activity by MobileBanter: Oct 2011
Posts: 368
Default More mifi issues

On 03/07/2018 22:43, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 16:22, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 07:25, Tweed wrote:
Chris wrote:

Sorry to pepper so many questions at you lot, but got another one.

In France now and the mifi happily shows it's connected to "orange" with
2/3 bars and a 3G symbol. However, when connecting to it via Wi-Fi on our
phones results in no internet connectivity.

The admin interface shows as "disconnected" yet it received several texts
from EE (it's one of their Sims) welcoming the device to France.

Any ideas why it won't route any IP traffic? I did register the SIM in the
UK before we left and checked it worked.



Perhaps for whatever reason, the billing system thinks the SIM has no
credit/contract?

Is the APN setup correctly? That would result in SMS working, but no IP
traffic.


How would I know? In the device under "profile list" it only lists "orange
(D)". The APN is orange.fr and all the settings are greyed out.

It worked fine at home.

Hang on - the APN is orange.fr? Who is the SIM from? For some reason I
thought it was 3UK? If so, you'll need to be using the 3 APN and not
Oranges...


See upthread. It has an EE SIM.

In which case the APN should still not be orange.fr ...
  #13   Report Post  
Old July 4th 18, 09:11 AM posted to uk.telecom.mobile
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First recorded activity by MobileBanter: Aug 2008
Posts: 489
Default More mifi issues

Someone Somewhere wrote:
On 03/07/2018 22:43, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 16:22, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 07:25, Tweed wrote:
Chris wrote:

Sorry to pepper so many questions at you lot, but got another one.

In France now and the mifi happily shows it's connected to "orange" with
2/3 bars and a 3G symbol. However, when connecting to it via Wi-Fi on our
phones results in no internet connectivity.

The admin interface shows as "disconnected" yet it received several texts
from EE (it's one of their Sims) welcoming the device to France.

Any ideas why it won't route any IP traffic? I did register the SIM in the
UK before we left and checked it worked.



Perhaps for whatever reason, the billing system thinks the SIM has no
credit/contract?

Is the APN setup correctly? That would result in SMS working, but no IP
traffic.


How would I know? In the device under "profile list" it only lists "orange
(D)". The APN is orange.fr and all the settings are greyed out.

It worked fine at home.

Hang on - the APN is orange.fr? Who is the SIM from? For some reason I
thought it was 3UK? If so, you'll need to be using the 3 APN and not
Oranges...


See upthread. It has an EE SIM.

In which case the APN should still not be orange.fr ...


What should it be showing, then? Remember I'm in France with an EE data
SIM. It could effectively roam to any network, right?

  #14   Report Post  
Old July 4th 18, 09:22 AM posted to uk.telecom.mobile
external usenet poster
 
First recorded activity by MobileBanter: Oct 2011
Posts: 368
Default More mifi issues

On 04/07/2018 09:11, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 22:43, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 16:22, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 07:25, Tweed wrote:
Chris wrote:

Sorry to pepper so many questions at you lot, but got another one.

In France now and the mifi happily shows it's connected to "orange" with
2/3 bars and a 3G symbol. However, when connecting to it via Wi-Fi on our
phones results in no internet connectivity.

The admin interface shows as "disconnected" yet it received several texts
from EE (it's one of their Sims) welcoming the device to France.

Any ideas why it won't route any IP traffic? I did register the SIM in the
UK before we left and checked it worked.



Perhaps for whatever reason, the billing system thinks the SIM has no
credit/contract?

Is the APN setup correctly? That would result in SMS working, but no IP
traffic.


How would I know? In the device under "profile list" it only lists "orange
(D)". The APN is orange.fr and all the settings are greyed out.

It worked fine at home.

Hang on - the APN is orange.fr? Who is the SIM from? For some reason I
thought it was 3UK? If so, you'll need to be using the 3 APN and not
Oranges...


See upthread. It has an EE SIM.

In which case the APN should still not be orange.fr ...


What should it be showing, then? Remember I'm in France with an EE data
SIM. It could effectively roam to any network, right?

Yes - but the APN should (almost always) be for your home network - not
for where you're roaming too.

I have no idea what the EE APN should be but a quick google might solve
that.
  #15   Report Post  
Old July 4th 18, 10:45 AM posted to uk.telecom.mobile
external usenet poster
 
First recorded activity by MobileBanter: Dec 2015
Posts: 86
Default More mifi issues

On Wed, 4 Jul 2018 09:22:00 +0100, Someone Somewhere
wrote:

On 04/07/2018 09:11, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 22:43, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 16:22, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 07:25, Tweed wrote:
Chris wrote:

Sorry to pepper so many questions at you lot, but got another one.

In France now and the mifi happily shows it's connected to "orange" with
2/3 bars and a 3G symbol. However, when connecting to it via Wi-Fi on our
phones results in no internet connectivity.

The admin interface shows as "disconnected" yet it received several texts
from EE (it's one of their Sims) welcoming the device to France.

Any ideas why it won't route any IP traffic? I did register the SIM in the
UK before we left and checked it worked.



Perhaps for whatever reason, the billing system thinks the SIM has no
credit/contract?

Is the APN setup correctly? That would result in SMS working, but no IP
traffic.


How would I know? In the device under "profile list" it only lists "orange
(D)". The APN is orange.fr and all the settings are greyed out.

It worked fine at home.

Hang on - the APN is orange.fr? Who is the SIM from? For some reason I
thought it was 3UK? If so, you'll need to be using the 3 APN and not
Oranges...


See upthread. It has an EE SIM.

In which case the APN should still not be orange.fr ...


What should it be showing, then? Remember I'm in France with an EE data
SIM. It could effectively roam to any network, right?

Yes - but the APN should (almost always) be for your home network - not
for where you're roaming too.

I have no idea what the EE APN should be but a quick google might solve
that.


For an EE SIM the APM should be "everywhere", but not sure why it
would be greyed-out on his mi-fi.


  #16   Report Post  
Old July 5th 18, 07:10 PM posted to uk.telecom.mobile
external usenet poster
 
First recorded activity by MobileBanter: Aug 2008
Posts: 489
Default More mifi issues

Chris in Makati wrote:
On Wed, 4 Jul 2018 09:22:00 +0100, Someone Somewhere
wrote:

On 04/07/2018 09:11, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 22:43, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 16:22, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 07:25, Tweed wrote:
Chris wrote:

Sorry to pepper so many questions at you lot, but got another one.

In France now and the mifi happily shows it's connected to "orange" with
2/3 bars and a 3G symbol. However, when connecting to it via Wi-Fi on our
phones results in no internet connectivity.

The admin interface shows as "disconnected" yet it received several texts
from EE (it's one of their Sims) welcoming the device to France.

Any ideas why it won't route any IP traffic? I did register the SIM in the
UK before we left and checked it worked.



Perhaps for whatever reason, the billing system thinks the SIM has no
credit/contract?

Is the APN setup correctly? That would result in SMS working, but no IP
traffic.


How would I know? In the device under "profile list" it only lists "orange
(D)". The APN is orange.fr and all the settings are greyed out.

It worked fine at home.

Hang on - the APN is orange.fr? Who is the SIM from? For some reason I
thought it was 3UK? If so, you'll need to be using the 3 APN and not
Oranges...


See upthread. It has an EE SIM.

In which case the APN should still not be orange.fr ...


What should it be showing, then? Remember I'm in France with an EE data
SIM. It could effectively roam to any network, right?

Yes - but the APN should (almost always) be for your home network - not
for where you're roaming too.

I have no idea what the EE APN should be but a quick google might solve
that.


For an EE SIM the APM should be "everywhere", but not sure why it
would be greyed-out on his mi-fi.


Thanks guys. You gave me enough info to sort it. I had no idea that the APN
had to be your home network. I'll have to remember that whenever I get a
new data SIM.

got the details here, created a new profile in the device, selected it and
it connected straight away.
https://www.teamknowhow.com/discover...ngs%20for%20EE

  #17   Report Post  
Old July 6th 18, 02:07 AM posted to uk.telecom.mobile
external usenet poster
 
First recorded activity by MobileBanter: Apr 2018
Posts: 6
Default More mifi issues

On 05/07/2018 19:10, Chris wrote:
Chris in Makati wrote:
On Wed, 4 Jul 2018 09:22:00 +0100, Someone Somewhere
wrote:

On 04/07/2018 09:11, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 22:43, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 16:22, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 07:25, Tweed wrote:
Chris wrote:

Sorry to pepper so many questions at you lot, but got another one.

In France now and the mifi happily shows it's connected to "orange" with
2/3 bars and a 3G symbol. However, when connecting to it via Wi-Fi on our
phones results in no internet connectivity.

The admin interface shows as "disconnected" yet it received several texts
from EE (it's one of their Sims) welcoming the device to France.

Any ideas why it won't route any IP traffic? I did register the SIM in the
UK before we left and checked it worked.



Perhaps for whatever reason, the billing system thinks the SIM has no
credit/contract?

Is the APN setup correctly? That would result in SMS working, but no IP
traffic.


How would I know? In the device under "profile list" it only lists "orange
(D)". The APN is orange.fr and all the settings are greyed out.

It worked fine at home.

Hang on - the APN is orange.fr? Who is the SIM from? For some reason I
thought it was 3UK? If so, you'll need to be using the 3 APN and not
Oranges...


See upthread. It has an EE SIM.

In which case the APN should still not be orange.fr ...


What should it be showing, then? Remember I'm in France with an EE data
SIM. It could effectively roam to any network, right?

Yes - but the APN should (almost always) be for your home network - not
for where you're roaming too.

I have no idea what the EE APN should be but a quick google might solve
that.


For an EE SIM the APM should be "everywhere", but not sure why it
would be greyed-out on his mi-fi.


Thanks guys. You gave me enough info to sort it. I had no idea that the APN
had to be your home network. I'll have to remember that whenever I get a
new data SIM.

got the details here, created a new profile in the device, selected it and
it connected straight away.
https://www.teamknowhow.com/discover...ngs%20for%20EE


AFAIK the APN has to be the one for your SIM, no matter where in the
world you are using that SIM.

--

Brian Gregory (in England).
  #18   Report Post  
Old July 6th 18, 09:11 AM posted to uk.telecom.mobile
external usenet poster
 
First recorded activity by MobileBanter: Mar 2017
Posts: 28
Default More mifi issues

On 06/07/2018 02:07, Brian Gregory wrote:
On 05/07/2018 19:10, Chris wrote:
Chris in Makati wrote:
On Wed, 4 Jul 2018 09:22:00 +0100, Someone Somewhere
wrote:

On 04/07/2018 09:11, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 22:43, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 16:22, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 07:25, Tweed wrote:
Chris wrote:

Sorry to pepper so many questions at you lot, but got
another one.

In France now and the mifi happily shows it's connected to
"orange" with
2/3 bars and a 3G symbol. However, when connecting to it via
Wi-Fi on our
phones results in no internet connectivity.

The admin interface shows as "disconnected" yet it received
several texts
from EE (it's one of their Sims) welcoming the device to
France.

Any ideas why it won't route any IP traffic? I did register
the SIM in the
UK before we left and checked it worked.



Perhaps for whatever reason, the billing system thinks the
SIM has no
credit/contract?

Is the APN setup correctly?* That would result in SMS working,
but no IP
traffic.


How would I know? In the device under "profile list" it only
lists "orange
(D)". The APN is orange.fr and all the settings are greyed out.

It worked fine at home.

Hang on - the APN is orange.fr?* Who is the SIM from?* For some
reason I
thought it was 3UK?* If so, you'll need to be using the 3 APN
and not
Oranges...


See upthread. It has an EE SIM.

In which case the APN should still not be orange.fr ...


What should it be showing, then? Remember I'm in France with an EE
data
SIM. It could effectively roam to any network, right?

Yes - but the APN should (almost always) be for your home network - not
for where you're roaming too.

I have no idea what the EE APN should be but a quick google might solve
that.

For an EE SIM the APM should be "everywhere", but not sure why it
would be greyed-out on his mi-fi.


Thanks guys. You gave me enough info to sort it. I had no idea that
the APN
had to be your home network. I'll have to remember that whenever I get a
new data SIM.

got the details here, created a new profile in the device, selected it
and
it connected straight away.
https://www.teamknowhow.com/discover...ngs%20for%20EE



AFAIK the APN has to be the one for your SIM, no matter where in the
world you are using that SIM.


I am not sure if its fixed now, but I got bitten on this when my wife's
iPhone refused to roam on O2. It turns out that O2 used to have a
separate data contract fo iPhones which used a different APN to the
normal O2 APN. The iPhone APN worked fine in the UK but not while roaming.

Setting the APN to match the normal O2 APN fixed it...

Dave
  #19   Report Post  
Old July 6th 18, 11:29 AM posted to uk.telecom.mobile
external usenet poster
 
First recorded activity by MobileBanter: Oct 2011
Posts: 368
Default More mifi issues

On 06/07/2018 09:11, David Wade wrote:
On 06/07/2018 02:07, Brian Gregory wrote:
On 05/07/2018 19:10, Chris wrote:
Chris in Makati wrote:
On Wed, 4 Jul 2018 09:22:00 +0100, Someone Somewhere
wrote:

On 04/07/2018 09:11, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 22:43, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 16:22, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 07:25, Tweed wrote:
Chris wrote:

Sorry to pepper so many questions at you lot, but got
another one.

In France now and the mifi happily shows it's connected to
"orange" with
2/3 bars and a 3G symbol. However, when connecting to it
via Wi-Fi on our
phones results in no internet connectivity.

The admin interface shows as "disconnected" yet it received
several texts
from EE (it's one of their Sims) welcoming the device to
France.

Any ideas why it won't route any IP traffic? I did register
the SIM in the
UK before we left and checked it worked.



Perhaps for whatever reason, the billing system thinks the
SIM has no
credit/contract?

Is the APN setup correctly?* That would result in SMS
working, but no IP
traffic.


How would I know? In the device under "profile list" it only
lists "orange
(D)". The APN is orange.fr and all the settings are greyed out.

It worked fine at home.

Hang on - the APN is orange.fr?* Who is the SIM from?* For some
reason I
thought it was 3UK?* If so, you'll need to be using the 3 APN
and not
Oranges...


See upthread. It has an EE SIM.

In which case the APN should still not be orange.fr ...


What should it be showing, then? Remember I'm in France with an EE
data
SIM. It could effectively roam to any network, right?

Yes - but the APN should (almost always) be for your home network -
not
for where you're roaming too.

I have no idea what the EE APN should be but a quick google might
solve
that.

For an EE SIM the APM should be "everywhere", but not sure why it
would be greyed-out on his mi-fi.


Thanks guys. You gave me enough info to sort it. I had no idea that
the APN
had to be your home network. I'll have to remember that whenever I get a
new data SIM.

got the details here, created a new profile in the device, selected
it and
it connected straight away.
https://www.teamknowhow.com/discover...ngs%20for%20EE



AFAIK the APN has to be the one for your SIM, no matter where in the
world you are using that SIM.


I am not sure if its fixed now, but I got bitten on this when my wife's
iPhone refused to roam on O2. It turns out that O2 used to have a
separate data contract fo iPhones which used a different APN to the
normal O2 APN. The iPhone APN worked fine in the UK but not while roaming.

Setting the APN to match the normal O2 APN fixed it...

Dave

The whole APN thing is a mess - why they didn't put them on the SIM in
the first place is an utter mystery to me (so the SIM is always properly
setup and you get data regardless of the device it's put in).

Then there's the whole GRX and name resolution piece - there's
effectively a DNS resolution of the APN name appended with the details
of your mobile network, but if they do local resolution then that
clearly isn't going to work from abroad.

No-one ever seems to have fixed it - 4G is the same (and didn't need to be).

The former problem was probably increased by the seemingly vast number
of settings for MMS which has been such an utter and complete success...
  #20   Report Post  
Old July 6th 18, 01:57 PM posted to uk.telecom.mobile
external usenet poster
 
First recorded activity by MobileBanter: Mar 2017
Posts: 28
Default More mifi issues

On 06/07/2018 11:29, Someone Somewhere wrote:
On 06/07/2018 09:11, David Wade wrote:
On 06/07/2018 02:07, Brian Gregory wrote:
On 05/07/2018 19:10, Chris wrote:
Chris in Makati wrote:
On Wed, 4 Jul 2018 09:22:00 +0100, Someone Somewhere
wrote:

On 04/07/2018 09:11, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 22:43, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 16:22, Chris wrote:
Someone Somewhere wrote:
On 03/07/2018 07:25, Tweed wrote:
Chris wrote:

Sorry to pepper so many questions at you lot, but got
another one.

In France now and the mifi happily shows it's connected to
"orange" with
2/3 bars and a 3G symbol. However, when connecting to it
via Wi-Fi on our
phones results in no internet connectivity.

The admin interface shows as "disconnected" yet it
received several texts
from EE (it's one of their Sims) welcoming the device to
France.

Any ideas why it won't route any IP traffic? I did
register the SIM in the
UK before we left and checked it worked.



Perhaps for whatever reason, the billing system thinks the
SIM has no
credit/contract?

Is the APN setup correctly?* That would result in SMS
working, but no IP
traffic.


How would I know? In the device under "profile list" it only
lists "orange
(D)". The APN is orange.fr and all the settings are greyed out.

It worked fine at home.

Hang on - the APN is orange.fr?* Who is the SIM from?* For
some reason I
thought it was 3UK?* If so, you'll need to be using the 3 APN
and not
Oranges...


See upthread. It has an EE SIM.

In which case the APN should still not be orange.fr ...


What should it be showing, then? Remember I'm in France with an
EE data
SIM. It could effectively roam to any network, right?

Yes - but the APN should (almost always) be for your home network
- not
for where you're roaming too.

I have no idea what the EE APN should be but a quick google might
solve
that.

For an EE SIM the APM should be "everywhere", but not sure why it
would be greyed-out on his mi-fi.


Thanks guys. You gave me enough info to sort it. I had no idea that
the APN
had to be your home network. I'll have to remember that whenever I
get a
new data SIM.

got the details here, created a new profile in the device, selected
it and
it connected straight away.
https://www.teamknowhow.com/discover...ngs%20for%20EE



AFAIK the APN has to be the one for your SIM, no matter where in the
world you are using that SIM.


I am not sure if its fixed now, but I got bitten on this when my
wife's iPhone refused to roam on O2. It turns out that O2 used to have
a separate data contract fo iPhones which used a different APN to the
normal O2 APN. The iPhone APN worked fine in the UK but not while
roaming.

Setting the APN to match the normal O2 APN fixed it...

Dave

The whole APN thing is a mess - why they didn't put them on the SIM in
the first place is an utter mystery to me (so the SIM is always properly
setup and you get data regardless of the device it's put in).


I guess lots of reasons. When I worked for Stockport Council we had a
private APN. I always wondered how it worked because it had a ".co.uk"
name and of course the council only owns "stockport.gov.uk".

(I actually looked at stockport.co.uk weird site, totllay devoid of
dates so totally useless, only has bad reviews.)


Then there's the whole GRX and name resolution piece - there's
effectively a DNS resolution of the APN name appended with the details
of your mobile network, but if they do local resolution then that
clearly isn't going to work from abroad.

No-one ever seems to have fixed it - 4G is the same (and didn't need to
be).

The former problem was probably increased by the seemingly vast number
of settings for MMS which has been such an utter and complete success...



MMS is a total pain in the bum. I can't figure out how to disable it....

Dave


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